Retailers must always be focused on knowing their customers. But in desperate times like these that message gets hammered home because the competition is so fierce for a limited amount of dollars.
More Quotes from Scott Krugman:
This is probably going to be one of the hardest holiday seasons to predict. Last year, you knew what happened, you had an event, Sept. 11. Now, you have a weakened economy, employment issues, and you have consumers not knowing what's going to happen as far as corporate scandals, a double-dip recession and obvious questions about our current war on terrorism.Scott Krugman
The consumer has proved more resilient than many thought. We're still in the middle of a very busy week that can account for 10 to 15 percent of holiday sales, especially with all the unredeemed gift cards. It's not over yet.
Scott Krugman
Passing these costs on to consumers is the last option. . . . There's too much competition out there.
Scott Krugman
The only people who are going to have problems, real problems, with return policies are people who are trying to defraud a retailer.
Scott Krugman
However, experts say drops in consumer confidence don't always portend a fall in consumer spending. There is a danger in looking at one indicator and trying to predict consumer behavior, ... You can't ignore that kind of drop.
Scott Krugman
I am not buying into ho-hum theory yet. This week is going to be very telling.
Scott Krugman
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Based on Topics: Competition QuotesBut, ancient Greece and ancient Rome - people did not happen to believe that creativity came from human beings back then, OK? People believed that creativity was this divine attendant spirit that came to human beings from some distant and unknowable source, for distant and unknowable reasons.
Elizabeth Gilbert
They think my life is glamourous. It's not true. I obviously get to come in and do radio interviews. That's the glamour. But other than that, I eat and sleep and that's it. Eat, sleep and do shows.
Adam Garcia
One of the things that happens in the business is that success is a very strange thing in that if you are involved in something very successful the next person wants you to repeat it.
Elmer Bernstein