We will research and investigate each claim fully and take steps when necessary because we expect our screeners to live up to a higher standard than anyone else.
More Quotes from Nico Melendez:
As far as I can tell, things are status quo. There's nothing out of the ordinary.Nico Melendez
It blows air across your body and dislodges microscopic particles that you may have been in contact with, thereby screening for explosives.
Nico Melendez
The TSA is constantly in pursuit of new technology to improve security and enhance our explosive-detection capabilities.
Nico Melendez
Honolulu has rather small numbers when you consider millions of passengers leave or come into Honolulu every year. One is certainly too many, but if we're going to have a number, I'd rather have it be a low number than something that's monumental.
Nico Melendez
If we were to find that somebody did get through a checkpoint with pepper spray or any other kinds of spray for that matter that are prohibited, certainly there would be cause for concern. If passengers think they got through security accidentally with something that they shouldn't have, we invite them to please come back to the checkpoint and tell our supervisors, tell our managers at the checkpoints so that we can take immediate action.
Nico Melendez
A lot of times we have passengers make claims against us as well, but when we go back and look at videotape, we see that another passenger took it from them at the security checkpoint and it had nothing to do with our screeners.
Nico Melendez
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