AOL opposes the concept of any kind of an e-mail tax. Certified e-mail is an additional, optional, voluntary way for large e-mail senders to deliver authenticated, legitimate, previously opted-in e-mail.
More Quotes from Nicholas Graham:
There has been a philosophical debate that has been deliberately confused by critics. Their arguments are misguided and erroneous. We're taking these steps at this time because of the confusion that has been created in the marketplace.Nicholas Graham
We were hearing not only from members but also e-mail partners that they wanted a different way of delivering e-mail that would stand out in the in box and would guarantee them delivery.
Nicholas Graham
We don't mind when organizations make philosophical and political arguments, as long as they have the correct facts. After having a conversation with them, it was pretty clear they weren't interested in providing their members with accurate information or the truth.
Nicholas Graham
AOL goes to great lengths to provide high-quality, best-in-class customer service -- taking extraordinary efforts to prevent, address and resolve billing issues. Consistent with that approach, the settlement allows any consumer with an outstanding issue the opportunity to obtain a potential full refund.
Nicholas Graham
If you are a large bulk sender of e-mail that opted in and is following our unsolicited bulk e-mail policy, those e-mails will be delivered.
Nicholas Graham
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