Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.
More Quotes from Michael Bergdahl:
Sam Walton knew that he hadn't cornered the market on good ideas and that's why he was constantly reaching out to learn from others.Michael Bergdahl
The key to competing and surviving against Wal-Mart is to focus your business into a niche or pocket where you can leverage your strengths in the local marketplace.
Michael Bergdahl
The key to Operations at Wal-Mart is their ability to maintain the highest standards while at the same time getting things done with lockstep execution.
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Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.
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Wal-Mart hires average people but squeezes above average performance and results out of them.
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