Think about what you want the other person to know so you don't spend the entire interview simply answering questions. By only answering questions, you miss opportunities to deliver key points if the other person on the other end of the phone doesn't ask you a question to trigger one of these points.
More Quotes from Karen Friedman:
These executives earn what an entire neighborhood of typical families make collectively. They don't need this money for retirement. These plans are just outrageous.Karen Friedman
Pronounce your words clearly and don't trail off at the end of a sentence. You want to make sure you are heard and understood. Additionally, pause to give the person on the other end of the line a chance to digest what you are saying and to participate in the conversation.
Karen Friedman
Be warm and personal by backing it up with examples, stories and anecdotes that the person on the other end of the phone can relate to and understand.
Karen Friedman
This will definitely be a problem for baby boomers. You've been at a company under the plan and worked for years with that expectation, and then it's taken away.
Karen Friedman
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