It's not a perfect world. There were some problems with the doughnut and coffee shops the logistics were a little challenging. But I don't necessarily think ... that it has to be a hot doughnut.
More Quotes from John Glass:
They've chosen not to invest as aggressively as other companies, but also they're not seeing the same sales ramp. You know 17 million in sales this year, that's not really a huge number,John Glass
The coffee market in the United States is the fastest-growing segment within fast food. McDonald's recognizes this and wants to capitalize on it. It's surprising it's taken the company this long.
John Glass
Instead of focusing on opening new stores, the company is investing on improving its existing stores, ... Second, McDonald's is doing a good job with product innovation and improving quality. It's a philosophical change whereby instead of selling burgers cheaply, it's now selling better menu items at a higher price and consumers are paying for it.
John Glass
I think it's great. You hear of skis being stolen. I just have my name on a sticker, but if you see 'police' on a sticker, maybe they'll leave them alone.
John Glass
The lukewarm consumer response to tests in the U.S. combined with the significant capital outlay for oven equipment played a considerable part in the decision to delay (if not desert) this initiative.
John Glass
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