It's obvious that they would take that strategy first.
More Quotes from Joe Bartolotta:
The bottom line is that tellers have always been important to a bank, because they are the primary point of contact for most customers.Joe Bartolotta
However, in recent years the role of teller has grown beyond customer service and processing transactions. They answer a broader range of questions, from questions about online banking to any number of financial services products. And tellers, again being on the front line, are expected to have those answers.
Joe Bartolotta
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