There are many simple things online merchants can do to keep customer satisfaction numbers high. Part of it is clear product descriptions, and clearly addressing the things that make customers uncomfortable shopping online, like security, shipping charges and returns.
More Quotes from Jimmy Duval:
Yahoo is very concerned about conversion right now. We do everything we can to trace conversion for our merchant. That means experimenting with things like one-page check-out or multi-page check out. The flexibility for customers to make that choice can change conversion. The design world is waking up to conversion.Jimmy Duval
When potential buyers come from a search marketing program and land on your site, it is important to make sure they know where to go and how to get the discounts you advertised.
Jimmy Duval
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