You can watch TV on your cable, you can watch TV on your telephone, you can watch TV on the computer. This is a transformation that is changing the industry.
More Quotes from Jeff Kagan:
Wireless is too dependent on the external power supply. And since wireless phones are becoming the main phone line for many people, the industry has to make sure that customers have the same kind of reliability as with landlines.Jeff Kagan
In recent years the show has outlined the coming competition with the Bells. This year is the year the competition begins.
Jeff Kagan
Consumers have long complained that they pay too much for cable television, that they get too many cable channels and they just don't watch them all, ... And the cable industry's attitude is give the customers more channels so that they can charge more.
Jeff Kagan
Cable is facing competition for the first time.
Jeff Kagan
The phone business is a small part of what phones do now. Telecom is moving away from the telephone to consumer electronics.
Jeff Kagan
We have to come up with a solution that addresses both problems. I don't have an answer, but we see the two sides coming at this from their own corners, and we don't see any middle ground yet.
Jeff Kagan
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