Competitors who have been salivating over the potential opportunity of gaining new customers if BlackBerry went down have to be disappointed, but this is a better ending for customers, companies and everyone.
More Quotes from Jeff Kagan:
No carrier wants to roll out a service only to have it not live up to customers' high expectations. Carriers want the fastest route to having a robust and reliable service on the market.Jeff Kagan
People won't just buy bundles for the sake of convenience. They will favor the brands they trust, but they will also want to know they're getting the best services available.
Jeff Kagan
Customers love and hate their cable television service. They love all the channels, but they hate the high prices they have to pay. Families wonder why they have to pay more for channels they never watch. The cable television industry has hurt itself.
Jeff Kagan
The Internet is quickly becoming a broadband tool. Most people do not get value in a dial-up world anymore.
Jeff Kagan
The big battle for customers will be between the telephone company and the cable TV company, offering complete bundles of services including telephone, television, Internet and wireless.
Jeff Kagan
People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out.
Jeff Kagan
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Joe Cocker
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I want to be distinguished from the rest; to tell the truth, a friend to all mankind is not a friend for me.
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