Consumers want to know which companies are generating the most complaints about billing, service and coverage before they sign a long-term contract,
More Quotes from Janee Briesemeister:
Companies will have an incentive to improve if they know consumers can check out their service records.Janee Briesemeister
Why should rate deregulation be an exercise in self-defense for pay phone consumers and a futile one at that ... Government oversight must be maintained to ensure that pay phone owners and carriers do not abuse customers through high rates and by failing to disclose price information required by law.
Janee Briesemeister
Pay phones provide a valuable public service, ... Not everyone can afford a wireless phone or can get access to their wireless service in remote areas. For a significant portion of the population pay phones are a necessity.
Janee Briesemeister
The numbers don't lie -- there continues to be a problem, and it's getting worse, not better.
Janee Briesemeister
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