It was the Red Cross that found this problem. We put into effect these call centers to speed up delivery of support to people that needed it. As part of that, we put into place mechanisms to look for fraud up front and to find fraud after the fact.
More Quotes from Jack McGuire:
I hate to use the word 'failure' because, in fact, many of our people really did great stuff. But we had a failure of imagination. We didn't think big enough.Jack McGuire
One of the things that we kicked around, we moved out of our house in August 2001 and we were in storage until November. Possibly something got mishandled during storage and went someplace else.
Jack McGuire
We want to work with partners much more broadly than ever before. If the community is better benefited by them running a shelter than us, they will do so.
Jack McGuire
American Red Cross-branded product collections will become a powerful tool to help us reach a broad audience with vital safety, health and preparedness messages. Licensed products are a tangible way to bridge the gap between people knowing they should be prepared, and having those people actually taking action to ensure that they are prepared for any emergency, large or small.
Jack McGuire
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