The restaurant industry has experienced two big turns. There was the growth cycle in 2000 followed by the big downturn that's still going on.
More Quotes from Harry Balzer:
They are aware of it, but they haven't changed their behavior.Harry Balzer
We say we want fresh, but the truth of the matter is, to deal with fresh, it takes over your life. You have to prepare it, store it . . . and then you'll probably throw it away anyhow.
Harry Balzer
January doesn't require you to take clothes off. In March, it's imminent.
Harry Balzer
The real problem with health is that there is no immediate payback. If I have low-fat milk today, what do I get Did it save me time, did it save me money The feedback is going to get to you 40 years from now.
Harry Balzer
It turns out health is a wonderful topic to talk about. But to live that way is a real effort.
Harry Balzer
With self-service, customers generally fly through. It will save time and money, unless the order is complex.
Harry Balzer
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Which, the first meeting with anybody is, you know, everybody is on their best behavior. It's only after you get to know them for a while that you figure out.
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I always tried to play my hunches.
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