We appreciate the recognition from CRM Magazine and we will continue to extend our leadership by delivering the on demand technology, services, and expertise that our customers need to maximize the lifetime value of their customers,
More Quotes from Greg Gianforte:
The Oracles and SAPs of the world are truly dinosaurs. Their extinction is imminent.Greg Gianforte
If Oracle and the others are going to embrace this model, they have to alienate all their business partners and build a whole new ecosystem.
Greg Gianforte
A CRM application should deliver a 360-degree view of the relationship between a company and its customers. That requires that integrations exist between the CRM system and other internal systems that might store relevant information about the client relationship.
Greg Gianforte
It's a very difficult model to transition to, especially for a public company.
Greg Gianforte
In an apple to apples comparison, from the customers' perspective, their total cost of ownership in an on-demand model is really 80 percent less than it would be had they done it on premise. And the resulting system is more reliable.
Greg Gianforte
If someone gets to the point where they need to send an e-mail to a customer service rep, the Web site has failed. We've realized that the 80-20 rule applies Twenty percent of the information will answer 80 percent of the questions. That is what a Web-based customer-support system does well.
Greg Gianforte
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Adam Sedgwick
I have the fault of being a little more sincere than is proper.
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They made me use an accent, which I wasn't thrilled about because a lot of us, obviously, don't have them.
Rita Moreno