We are working on four core projects 100 percent e-ticketing globally by the end of 2007 bar-coded boarding passes common use of self-service check-in kiosks and radio-frequency identification for baggage management.
More Quotes from Giovanni Bisignani:
We must continue to evolve to a low-cost industry that provides high-quality, cost-efficient service across the board. This should be at the top of our common agenda.Giovanni Bisignani
The industry is returning to a more normal growth pattern after the shocks that began in 2001.
Giovanni Bisignani
Remember, India is our greatest potential market.
Giovanni Bisignani
Airline ownership restrictions became national rights. Now the flags on our aircraft are so heavy they are sinking the industry.
Giovanni Bisignani
The total fuel bill for the industry has more than doubled in two years, from 44 billion in 2003, and will top 97 billion in 2005. With a total industry turnover in the range of 400 billion a year, jet fuel will make up 25 percent of our total costs.
Giovanni Bisignani
We are filling the planes-and with high load factors-but there is a lot to do before the industry's balance sheet recovers. The industry faces several risks. The rising price of oil continues to kill our profitability. The airlines are managing capacity as carefully as they are managing costs. As the record aircraft orders of last year are delivered, matching capacity to demand will become even more critical. And Avian Flu is the wild card for 2006.
Giovanni Bisignani
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Based on Topics: Management QuotesBased on Keywords: check-in, kiosks, self-service
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