Historically, these esteemed institutions have been able to rely on their reputations. Now they understand that they must provide exceptional service, in addition to their clinical performance.
More Quotes from Elizabeth Woodcock:
It's accelerating, particularly for primary care physicians.Elizabeth Woodcock
Hospitals and physicians historically have not done a good job with customer service. But there's a sense at some of those hospitals that we need to change because our competition is changing.
Elizabeth Woodcock
For whatever reason, we have gotten away in the healthcare industry with acting very, very poorly towards our customers.
Elizabeth Woodcock
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Based on Topics: Performance Quotes, Service QuotesI think that, you know, this is a different year than most years. We've got to tell the American people that we have to live with less. We have a $13.5 trillion debt. And the only way to do that is an honest campaign with honest people.
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If you play acoustic guitar you're the depressed, sensitive guy.
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Think of the wonderful circles in which our whole being moves and from which we cannot escape no matter how we try. The circler circles in these circles.
E. T. A. Hoffmann