We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.
More Quotes from David Neeleman:
And, of course, customers really need to feel safe and are seeking reassurance when they fly.David Neeleman
This is not a business where you can hand off and run by remote control.
David Neeleman
I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.
David Neeleman
I also really like getting to know our crew members better.
David Neeleman
Certainly, we are hurt by the high fuel prices because it raises our cost.
David Neeleman
It's so important to experience what your customers are experiencing and listen to their suggestions.
David Neeleman
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