Although the online channel has not traditionally been where consumers apply for cards, credit card sites and online services do have a major impact on consumer decisions. The impact of card sites on consumer decisions and behavior is steadily increasing, and card companies need to sit up and take notice.
More Quotes from Bonny Brown:
With more than half (52) of study participants indicating that online account management services were very or extremely important when selecting a new credit card, credit card companies are placing greater emphasis on the online experience. Those that can simplify the card application process and provide real value online will ultimately impact consumer choice.Bonny Brown
The Cadillac Web site really is the Cadillac of luxury auto Web. Competitors in the luxury auto industry can learn something about customer satisfaction and the online customer experience from Cadillac.
Bonny Brown
Readers Who Like This Quotation Also Like:
Based on Topics: Decision Making QuotesAll major religious traditions carry basically the same message, that is love, compassion and forgiveness the important thing is they should be part of our daily lives.
Dalai Lama
I don't believe in lobbying only progressives and liberal members of Congress. I don't believe in doing interviews only with those who share my views. I want to reach a wider audience.
Bianca Jagger
Design is so critical it should be on the agenda of every meeting in every single department.
Tom Peters