We've announced lifetime support. It's up to us to put enough value in there that you plan to upgrade.
More Quotes from Charles Phillips:
It's a rare occasion when someone important in the (software) industry decides not to support Linux,Charles Phillips
We think open source has (played) an important part in introducing new customers, who we wouldn't have known about, to the idea of databases, ... When they want to do something more serious...they very quickly jump onto Oracle.
Charles Phillips
This was the first time many of our new customers heard our strategy, ... Clearly some of them were waiting until they heard more from company and I think they heard exactly what they wanted to hear.
Charles Phillips
Maybe, we should have talked to you before we bought it.
Charles Phillips
We've already talked about premium support for the next five years and till 2013. There will be versions of support that last forever. We want people to feel protected,
Charles Phillips
Siebel's expertise with industry-specific customer-facing applications combined with rich analytics will not only serve as the centerpiece of our CRM strategy for Oracle Fusion Applications, but can also be used to extend our current customers investments today.
Charles Phillips
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