When a system is stable, telling the worker about mistakes is only tampering.
More Quotes from W. Edwards Deming:
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming
Learning is not compulsory... neither is survival.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
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