We don't know where our first impressions come from or precisely what they mean, so we don't always appreciate their fragility.
More Quotes from Malcolm Gladwell:
I suspect people who are indecisive are people who are far too enamored of analysis in all settings and are destroying their ability to make an instinctive judgment through over-analysis and that's dangerous,Malcolm Gladwell
PEOPLE are experience rich and theory poor. People who are busy doing things as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops don't have opportunities to kind of collect and organize their experiences and make sense of them.
Malcolm Gladwell
Both Jim and I are interested in the limits of conventional decision-making. The idea that an expert will give you the best outcome -- we think that's inadequate. You need a whole palate of different strategies. We're critiquing the same narrow ideology.
Malcolm Gladwell
Does that mean we should give up? Probably. But there are two issues worth considering. The first is - is it really true that drugs destroy the integrity of the game?
Malcolm Gladwell
Radio stations have constructed a narrow doorway, and that's because they don't understand how complex and paradoxical our snap judgments are. It's hard to measure new songs.
Malcolm Gladwell
Those with health insurance are overinsured and their behavior is distorted by moral hazard. Those without health insurance use their own money to make decisions based on an assessment of their needs. The insured are wasteful. The uninsured are prudent. So what's the solution Make the insured a little more like the uninsured.
Malcolm Gladwell
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