We expect major chaos at most pharmacies. The plans were randomly assigned to people. No consideration was given in the assignment to whether the plan covers the drugs the person takes.
More Quotes from Robert Hayes:
There's so much complexity that in a sense the people confused by the benefit are the ones who are the most knowledgeable on Medicare. And for sure, there will be many people who will be confronted with the complexity and, sadly, they will throw their hands up and give up.Robert Hayes
The secretary is confronting reality finally, and that is a good thing. We all know consumers were confused, but we had no sense the leadership in the federal government was so confused.
Robert Hayes
The evidence is becoming overwhelming that the program does not work.
Robert Hayes
In my humble opinion, it's the single most convoluted benefit program in American history.
Robert Hayes
In an ideal world, which is long past in this economy, physicians could sit down and become experts and counsel their patients. That doesn't happen today because there's so much time pressure on every doctor.
Robert Hayes
We're asking pharmacists to not only dispense medication, but to be a social worker, computer geek and probably a magician.
Robert Hayes
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