No one can remember more than three points.
More Quotes from Phil Crosby:
The audience only pays attention as long as you know where you are going.Phil Crosby
Making a wrong decision is understandable. Refusing to search continually for learning is not.
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We can spend our whole lives underachieving.
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In a true zero-defects approach, there are no unimportant items.
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Selecting the right person for the right job is the largest part of coaching.
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You don't have to be noisy to be effective.
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