I hope I have encouraged people in business to expand the way they make sense of human behavior.
More Quotes from Malcolm Gladwell:
The best example of how impossible it will be for Major League Baseball to crack down on steroids is the fact that baseball and the media are still talking about the problem as "steroids."Malcolm Gladwell
Both Jim and I are interested in the limits of conventional decision-making. The idea that an expert will give you the best outcome -- we think that's inadequate. You need a whole palate of different strategies. We're critiquing the same narrow ideology.
Malcolm Gladwell
Those with health insurance are overinsured and their behavior is distorted by moral hazard. Those without health insurance use their own money to make decisions based on an assessment of their needs. The insured are wasteful. The uninsured are prudent. So what's the solution Make the insured a little more like the uninsured.
Malcolm Gladwell
An aggressive drug-testing program would cut down on certain abuses, but its never going to catch everyone - or even close to everyone.
Malcolm Gladwell
the single most important thing a city can do is provide a community where interesting, smart people want to live with their families.
Malcolm Gladwell
PEOPLE are experience rich and theory poor. People who are busy doing things as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops don't have opportunities to kind of collect and organize their experiences and make sense of them.
Malcolm Gladwell
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Based on Topics: Business & Commerce QuotesIf the only way a library can offer an Internet exhibit about the New Deal is to hire a lawyer to clear the rights to every image and sound, then the copyright system is burdening creativity in a way that has never been seen before because there are no formalities.
Lawrence Lessig
Maybe I am not very human - what I wanted to do was to paint sunlight on the side of a house.
Edward Hopper
A man may build himself a throne of bayonets, but he can't sit on it.
William Ralph Inge