In a true zero-defects approach, there are no unimportant items.
More Quotes from Phil Crosby:
You have to lead people gently toward what they already know is right.Phil Crosby
If anything is certain, it is that change is certain. The world we are planning for today will not exist in this form tomorrow.
Phil Crosby
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
Phil Crosby
Making a wrong decision is understandable. Refusing to search continually for learning is not.
Phil Crosby
The great discoveries are usually obvious.
Phil Crosby
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Based on Keywords: items, unimportantThe man who in this world can keep the whiteness of his soul is not likely to lose it in any other.
Alexander Smith
But at the same time, I think we recognize we can't impose democracy from without, particularly American-style democracy. We need to work with those elements in the region that are moving towards a reformed process and there are a number of them.
Frank Carlucci
You just listen to the ball and bat come together. They make an awful noise.
Darrell Johnson