First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We've made great progress on this front, but we need to keep pushing.
More Quotes from Gerard Arpey:
However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we had to make some even tougher decisions.Gerard Arpey
Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service.
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Our fourth-quarter results close the book on another very difficult year.
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I commend you in taking this step to move the company forward, ... I recognize these new contracts involve enormous sacrifices by our employees. We have our work cut out for us we are not out of the woods yet.
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Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15.
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We need to take excellent care of our customers, and do so at a profit.
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Based on Keywords: airlines, lower-costIf I could uninvent anything, I would uninvent Hitler's mum, guns and broccoli.
Dominic Monaghan
I never let anyone sucker me, not even for a nickel.
Wallace Beery